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Customer care

Customer satisfaction starts by handling their messages at the right time


Be in success with your clients, simply

Don’t miss out on important messages: Centralize all of your message sources, tasks, events… in a single view.
Stop being overwhelmed by your workload: Organize your day from your inbox by dragging and dropping messages or actions to be processed directly into your calendar.
Standardize your organization: The same application for the same operation in your team.

Work with serenity to stay focused on your clients

Team collaboration

Team collaboration

Exchange directly with one or more people in your team about an incoming message or a task in progress. Ask for additional information, write a message together, validate an email before sending it to a client.

shared inbox

Shared email boxes

Manage multiple inboxes, dispatch messages, track the right assignment and handling of incoming emails, don’t miss important information.

 Message templates

Message templates

You regularly write the same messages, you will be able to create your templates or those of your team to respond even faster to your messages.


Delegate messages, tasks

Assign a client message and follow its achievement. You can enrich your message with actions to be taken and easily follow the progress.

Use new tools to make your daily life successful

Echo: Free your mind, choose to be notified if you have not received a reply to a message sent to a client, a partner, a member of your team etc.
Search & Context: Write your messages easily, view instantly all previous exchanges with your client, see your team’s comments, etc.
Measure the impact of your messages: Check for example if your client received and read your last email.

We designed our app with security in mind

No forgetting and no effort: Planned actions in your agenda that could not be completed will return to your inbox to be handled or rescheduled. You will no longer forget to reply to your customers’ messages.
Dashboard to success: Find on your personal dashboard or the one of your teams the summary of key information such as the number of received/sent messages, the top recipients/senders, the response times. Identify what needs to be improved and take action.
Privacy: Unipile has no access to your data, it is stored only on your devices. In team mode, all feeds, recipients or messages tagged #personal will not be counted in the statistics.

They choose to use Unipile everyday

Avis clients Unipile
Transfom a message in task

Pierre P. 
La Vie Claire Owner

"I grouped my 3 email accounts and my WhatsApp in 1 single inbox. I no longer miss important messages!"

Transfom a message in task

Rachid B.
Sinclair Pharma Director

"Unipile reminds me when I don't reply to messages I planned in my calendar, I love this feature!"

Transfom a message in task

Léon L. 
Lemon Learning Marketing

"I organize myself from my inbox! I have all my messages, tasks, and calendars in one app."