Privacy by design - Unipile

Privacy is at the heart of
of our design

Unipile was built to never have access to your messages.


Designed for privacy

Unipile is designed with privacy in mind (privacy by design). Security is at the core of our application’s design. Security is not just a feature, it is the foundation of our operation.
The best way to keep this commitment is to never have access to your data.

Privacy by design
Zero access encryption

Zero Access Encryption

Users are the only ones who can access the data they add to our app. We have no solution to access it. The user data is stored on their own devices.

The user’s Unipile application is directly connected to the messaging providers they have added (Emails, Instant Messaging, Calendars, Business Software etc). No information passes through our servers.

Users are the only ones with access credentials to their accounts. These information are stored in their devices and are not available on our servers.

We are not interested in the data, our sources of income come only from users who subscribe to paid subscriptions when they want to add a large number of email accounts.

end-to-end encryption

End-to-End Encryption

When users decide to add multiple devices using the same Unipile account, it is necessary to synchronize them with each other in order to keep data up-to-date on all devices. To avoid any security failure, we encrypt the exchanges between the devices.

The encryption standard used is the AES 256 algorithm which is the current standard in information encryption. We have built our architecture on the zero access principle, the data is not accessible. Only the users can read their messages, consult their data… no one else can do it.

Unipile DMA ready

The first DMA ready messaging client

The European law DMA – Digital Market Act – will require the major social networks to make their messaging systems interoperable. This means that from 2024 WhatsApp, Facebook, Instagram, Twitter … will have to open their system to allow their users to send messages on other messengers than their own. In short, a WhatsApp user will be able to send a message on the Twitter messaging of another user.

The main issue of this new use is the security of the interconnections in order to respect the confidentiality of the exchanges. Messaging providers use their own end-to-end encryption system. Communicating with third parties requires sharing the encryption keys, which goes against the security systems in place.

Unipile is offering a universal technical solution for mail providers and their users. Unipile is a messaging client which allows for the reception and decryption of information locally on users’ devices. Messages are sent directly to suppliers using their protocol. Information does not transit through any third-party server. Data is always encrypted and the security of the information maintained. Unipile is the first messaging client ready to comply with the DMA. More information.

They choose to use Unipile everyday

Avis clients Unipile
Transfom a message in task

Pierre P. 
La Vie Claire Owner

"I grouped my 3 email accounts and my WhatsApp in 1 single inbox. I no longer miss important messages!"

Transfom a message in task

Rachid B.
Sinclair Pharma Director

"Unipile reminds me when I don't reply to messages I planned in my calendar, I love this feature!"

Transfom a message in task

Léon L. 
Lemon Learning Marketing

"I organize myself from my inbox! I have all my messages, tasks, and calendars in one app."


How does Unipile manage user privacy?

Unipile is designed with privacy by default. We never have access to our users’ data. We have built our architecture so that Unipile account data is stored on the users’ devices. The Unipile app communicates directly with the mail servers added by the user. We do not have access to your messages and we do not store your login credentials on our servers. When users decide to use the same account on multiple devices, it is then necessary to sync the devices together to update the information. To guard against any security failure, we encrypt the exchanges between the devices. The owner of a Unipile account is the sole holder of the encryption keys.

If I use the Free version do I have the same privacy guarantees as to the paid versions?

All our users using Unipile in Free version (Personal) or in the Paid version (Boost, Team, Enterprise) benefit from the same security guarantees and the same confidentiality rules. We developed the architecture of Unipile in only one way: never have access to your data.
We will never get paid by collecting your data or from advertising revenues. Our revenues are only generated by users who want no limit in the number of messaging accounts and the number of people in their team they can add (Boost, Team, and Entreprise offers).