EN
Sales engagement

Boost Your Users' Outreach Success with Multi-Channel Communication

Enhance your sales engagement software by providing users with seamless LinkedIn, WhatsApp, and email integration through Unipile's API.

7-day free trial, no credit card.
Your Engagement Tool
Gmail WhatsApp
3 accounts linked
MOMichel Opra Michel OpraVP Operations, NexaTech Sequence 1
Multi-channel sequence3 steps
Invitation sent Day 1Accepted
POST/v2/{account_id}/users/me/relation-requests
Gmail
Email sent Day 4Opened
POST/v2/{account_id}/emails/send
WhatsApp
WhatsApp message sent Day 6Replied
POST/v2/{account_id}/chats/send
Hi Sarah, sure, Thursday afternoon works well for me. WhatsAppMichel Opra, 4:35 PM
Webhookmessage_received
Multi-Channel Actions

Send LinkedIn, Email, and WhatsApp Directly from Your Platform

Enable your users to launch multi-channel campaigns from your platform. Invitations, InMails, personalized emails, and follow-ups, all orchestrated from a single integration.

Add a New Step Invitation Request Invitation Request / Note Send InMail

Build and Customize LinkedIn Campaigns

Empower your users to choose and build campaigns tailored to their engagement strategy: simple invitations, invitations with personalized messages, or InMails for greater engagement.

Invitation Request with or without a personalized note InMail for reaching prospects outside your network Activity timeline to track every action per contact
Explore LinkedIn API
MYMery YardMery YardEmail threadGmailOutlookIMAP
Hi Mery, what are your needs for the upcoming quarter? Dear Sarah, we will need 2,000 units of the flagship model.
Reply to Mery via IMAPSent
GmailOutlookIMAP

Extend Campaigns with Integrated Email

Build personalized email campaigns by selecting from direct emails, follow-ups, or final emails. Messages are sent on behalf of your users from their own Gmail, Outlook, or IMAP mailboxes, which keeps an authentic sender identity and the best deliverability rate.

Tailored campaigns with email, follow-up, and final email steps Sent from real user mailboxes on their behalf, for the best deliverability rate Unified inbox across Gmail, Outlook, IMAP, and LinkedIn Complete timeline for effective multi-channel follow-ups
Explore Email API
DMDaniel MartinezDaniel MartinezonlineWhatsApp
Sure, Thursday afternoon works well for me.
Delivered and readSynced
WhatsApp

Reach Prospects on WhatsApp

Add WhatsApp to your multi-channel sequences and let your users send personalized messages and follow-ups straight from your platform. Conversations are handled through their own linked WhatsApp account, on their behalf, for a direct and trusted channel.

Personalized messages and follow-ups as a sequence step Sent from the user's own account on their behalf, for a trusted channel Delivery and read status synced back to the activity timeline
Explore WhatsApp API

Unipile is an independent technical intermediary, not affiliated with, endorsed by, or sponsored by LinkedIn. Each action runs on behalf of the authenticated user.

Unified inbox

Centralizing and Managing Responses

Allow your users to centralize all responses from ongoing campaigns, making response management more efficient. Enable halting automated sequences based on user interactions and simplifying response handling.

Your CRM
All channels LinkedIn GmailEmail WhatsAppWhatsApp
Replies
MOMichel OpraMichel OpraThat sounds promising.
SRSofia RiveraSofia RiveraThanks, see you on Monday.Gmail
DMDaniel MartinezDaniel MartinezWhen can we talk?WhatsApp
EGElena GarciaElena GarciaDear Sarah,Outlook
GLGabriel LopezGabriel LopezCan you help me with it?
MOMichel OpraMichel OpraReplied
Sarah Brown, Today 05:09 PMBased on our last convo, I've tailored a solution for your ops challenges. Interested in a quick overview?
Michel Opra, Today 07:12 PMHi Sarah, that sounds promising. Can you send over the details?
message_receivedSequence stopped for Michel
Reply to Michel via LinkedIn
GET/v2/{account_id}/chats

Centralize Responses into a Unified Inbox

Enable users to consolidate responses from multiple channels, such as LinkedIn, email (Gmail, Outlook, IMAP), and WhatsApp, into a single, organized view.

Halt ongoing sequences for leads who respond to campaigns Streamlined interface for managing responses across all channels

Automate Sequence Stop Rules

With an integrated inbox, set automated rules to stop follow-ups or campaign sequences for contacts who reply, enhancing professionalism and improving response rates.

Automatically detect replies from any connected channel Stop ongoing campaigns and update lead status in real-time
Calendar API

Integrated Calendar Sync to Convert Prospects Faster

Embed scheduling directly into your engagement workflows. Automate calendar invites as soon as a prospect replies. No manual back-and-forth, no app switching.

MOMichel Opra
Michel OpraMedia Buyer, NexaTech
GmailGoogle CalendarOutlook Calendar
Friday, Sep 8Week 36
WeekDay
MonTueWedThuFri 09:00Team standupPipeline reviewDemoDaniel Martinez 10:00Follow-upSofia Rivera10:30 Discovery callMichel Opra 11:00 12:00
Positive reply detected
Meeting scheduledInvite sent
Friday, Sep 8 at 10:30 AM Meeting Call, Join link
SBSarah BrownSarah Brown, Sales Manager MOMichel OpraMichel Opra, Media Buyer
POST/v2/{account_id}/calendars/{calendar_id}/events

Smart Meeting Trigger from Reply

Detect a positive reply in LinkedIn, WhatsApp or email and automatically trigger a calendar invite, no need for manual follow-up.

Unified Scheduling Across Channels

Let reps propose availability in cold emails, LinkedIn messages, or WhatsApp. Connect Google and Outlook calendars for real-time syncing of available slots.

Programmatic Event Creation

Create, update, or cancel meetings directly from your platform. Attach context (contact, campaign, message ID) for full traceability.

Calendar Integration
Multi-account

Manage Multi-Account Access Seamlessly

Let your users handle multiple email and LinkedIn accounts from one centralized platform. Whether managing personal accounts, team accounts, or acting on behalf of colleagues, provide a seamless experience from a single access point.

SBSarah BrownSarah Brown
LinkedInLinked
GmailGmailLinked
OutlookOutlookLinked
WhatsAppWhatsAppLinked

Centralized Multi-Account Control

Users can connect Gmail, Outlook, LinkedIn, and other accounts into one interface, streamlining their daily workflow and eliminating the need to switch between platforms.

Send from
Sarah BrownSelected
GmailSales team inbox
LinkedIn messages today18/30

Send Messages Across Accounts

Enable users to communicate from different accounts, ensuring personalized engagement while respecting activity limits and platform guidelines.

Select User
CRCarlos Reed
ISIsabella Stone
JMJavier Mitchell
Follow-up scheduled for Carlos

Delegate and Act On Behalf

Support actions like scheduling follow-ups or sending messages on behalf of teammates, ensuring continuity and collaboration across the team.

Sequences

Build Custom Multi-Channel Sequences for Your Users

Enable your software to offer fully customizable multi-channel sequences. Your users can build and coordinate actions like sending LinkedIn invitations, emails, and WhatsApp messages, all within your platform. Deliver a seamless workflow to streamline communication and maximize engagement.

Your CRM
Sequence 1
Start New Sequence
LinkedIn InvitationNow
LinkedIn Message3 Days
GmailEmail Follow-up3 Days
WhatsAppWhatsApp Reminder2 Days
Add a New Step Send a message Send an InMail Send a voice note Send a comment WhatsAppSend a message GmailSend an email OutlookSend an email IMAPSend an email

Build Personalized Targeted Campaigns

Boosted EngagementBuild and customize templates tailored to specific campaign needs. Help your users craft messages that resonate personally, ensuring stronger connections with their audience.
Unique Engagement StrategyDesign a tailored and unique engagement strategy directly within your platform. Help your users align communication with their target audience preferences, improving campaign outcomes.

Learn more about sequence setup in our documentation.

Offer Sending Limit Management

Allow your users to manage daily limits for emails, LinkedIn messages, and comments, helping them ensure safe and effective campaign execution while respecting platform guidelines.

Provide detailed analytics and actionable insights to help your users optimize their campaigns while staying within each platform's limits.

Your CRM
Last 7 days
Responses rate
LinkedIn Invitations Accepted62%
LinkedIn Message Read81%
GmailEmail Open Rate22%
WhatsAppWhatsApp Response Rate59%
+75New connections
45%Engagement
Your CRM
Limits report
GmailEmails65/dayRamp-up done
LinkedIn Invitations30/dayRamp-up 40%
LinkedIn Messages30/dayRamp-up 55%
LinkedIn Comments20/dayRamp-up 30%

Support a Gradual Ramp-Up for New Accounts

Let users increase activity on a new account step by step, with progress tracking, so their usage stays within the limits each platform sets.

Unipile is an independent technical intermediary acting on behalf of each authenticated user, not affiliated with LinkedIn: the cadence of activity remains the customer's responsibility, within the limits each platform sets.

Chrome Extension + API

Your Extension Captures. Your Engagement Tool Enriches.

While your extension interacts with users on LinkedIn, Unipile's API works in the background to enrich profiles, route data securely and trigger follow-up actions inside your platform, all without exposing sensitive API keys.

1

Extension Captures

Your Chrome extension detects the active LinkedIn profile and sends structured data to your secure backend via Unipile's API.

2

API Enriches Securely

Unipile processes the data server-side, enriching profiles and resolving contact info without leaking credentials to the browser.

3

Your Tool Takes Action

Enriched data lands directly in your engagement tool. Add to sequences, send InMails, trigger follow-ups, all from one unified interface.

linkedin.com/in/michel-opra/
MOMichel Opra Michel Opra VP of Operations at Nexatech Operations leader with 12+ years of experience driving efficiency in tech companies.
ConnectMessageEnrich
API Relay
Your Engagement Tool
MOMichel OpraMichel OpraVP of Operations at NexatechSynced
CompanyNexatech, Jan 2018 LocationParis, France SeniorityVP Level EmailIf shared by the member
Engage with Michel Opra
SequenceAdd to a campaign GmailEmailSend a personalized email InMailSend a LinkedIn InMail WhatsAppWhatsAppSend a WhatsApp message

Every action runs on behalf of the authenticated user, from their own linked account. Contact details appear only when the member shares them.

For Developers

Start Building in Minutes

Integrate LinkedIn messaging, profile enrichment and calendar sync into your engagement tool with a few API calls. REST endpoints, official SDKs and full documentation ready to go.

1

Create your API key

Sign up and generate credentials from the Unipile dashboard in seconds.

2

Connect a LinkedIn account

Use the hosted auth flow or embed it directly in your CRM UI.

3

Call the Messaging API

Send messages, retrieve threads, sync inbox, attach files, all via REST.

4

Receive webhooks

Get notified in real-time when prospects reply, accept invitations or open emails.

Secure OAuth or credential-based login Supports multiple providers per user
Unipile/ Acme / Engagement tool
Accounts Webhooks API keys Settings
AccountsLink account
4 operational1 to reconnect
AccountIDStatus
Sarah Brownacc_7Hq2LmOperational
WhatsAppSarah Brownacc_3Kd9WpOperational
GmailSarah Brownacc_9Tx4RbOperational
OutlookTom Kelleracc_5Nv1QeOperational
Google CalendarTom Kelleracc_2Gy8ZcReconnect

Optimize Your Integration with Experts Support

Whether you're starting from scratch or already have a system in place, our integration process is made to get you live fast.

Founders
Call with Founders
Secure a meeting with our founders to align on technical and product strategy.
Book a Call
Connect with Live Support
Get instant help from our team. We're here to answer all your questions.
Join 1000+ Developers in Our Slack Community Active
Ask questions, share feedback, or get unstuck, our Slack community (English & French) is the fastest way to get help from other devs and the Unipile team.
Join Now
6000+ Companies Innovating with Unipile
Trusted by industry leaders
1 API
Streamline operations for all major communication channels
2 Days
Achieve live integration quickly with minimal setup
30%
Reduction in maintenance efforts and resources

Built-In Security and Compliance

Enterprise-grade protection for your data and workflows Learn more about our security
SOC 2 Type II
SOC 2 Type II
Certified
Independently audited security controls ensuring data protection and operational integrity.
GDPR
GDPR
Compliant
Full compliance with European data protection regulations for user privacy.
99.9%
Platform Uptime over the last 24 months
24/7
Global Support with high-performance API

Multi-Channel Engagement FAQ

Everything you need to know about adding multi-channel engagement capabilities to your platform

Unipile provides a unified API covering LinkedIn (Classic, Recruiter, Sales Navigator), Email (Gmail, Outlook, IMAP), WhatsApp, Telegram, and Instagram. Your users can send messages, invitations, InMails, and emails across all these channels from a single integration.

You build the sequence logic on your side, Unipile handles the execution. Your platform defines the steps (LinkedIn invitation, follow-up email, WhatsApp message), timing, and conditions. Unipile's API sends each action on behalf of your authenticated users, respecting platform rate limits and guidelines. When a prospect replies, webhooks notify your system in real time so you can pause or adjust the sequence.

Your platform sets the pace. You can configure daily limits per account for LinkedIn invitations, messages, comments, and emails, and show users their activity against those limits. Unipile is an independent technical intermediary acting on behalf of each authenticated user, not affiliated with LinkedIn: the cadence of activity remains the customer's responsibility, within the limits each platform sets.

Yes. Unipile's API lets you aggregate all incoming messages, whether from LinkedIn, Gmail, Outlook, WhatsApp, or other connected channels, into a single unified inbox within your application. You receive real-time webhooks for every new message, enabling you to build reply detection, sequence stop rules, and conversation threading across all channels.

If you've already integrated a messaging provider, you can add multi-channel capabilities in 1 to 2 days. From scratch, expect 4 to 10 days depending on your team. Our documentation covers every endpoint with code examples, and our support team is available via Slack and live chat during integration.

Yes. Each of your users can connect multiple accounts (LinkedIn, Gmail, Outlook, WhatsApp) through Unipile's hosted authentication flow. Your platform can then act on behalf of any linked account, enabling team-based engagement, account switching, and delegation, all from a single API integration.

Absolutely. Unipile's Calendar API connects Google Calendar and Outlook Calendar. You can programmatically create, update, or cancel meetings directly from your platform. Combine it with reply detection to automatically trigger calendar invites when a prospect responds positively, no manual back-and-forth needed.

Yes. Unipile is GDPR compliant and SOC 2 certified. All data is processed securely with encryption in transit and at rest. We act as a technical intermediary on behalf of your authenticated users, meaning data flows through secure, auditable channels. Please contact us if you require audit reports or additional security documentation.

Still have questions? Our team is here to help.

Talk to an expert