Instagram API: Smarter Inbox Management
Integrate Instagram API with your CRM to sync each user’s inbox, enhance customer interactions, and strengthen engagement. Streamline and personalize conversations for greater efficiency and faster responses, unlocking new opportunities for growth.
Test the API for free
DMA
Our solution is built in line with the Digital Markets Act (DMA). User profiles are never stored or scraped, and our API focuses exclusively on enabling messaging interoperability. Clients are expected to comply with the terms of each provider.
Turning Interactions into Customer Conversions with Instagram API
Retrieve Chat
Retrieve all past direct message threads from connected Instagram accounts and link them to your user’s CRM records. This ensures that your app offers a complete, up-to-date conversation history perfect for tracking prospect engagement or support interactions.
Start New Chat
Enable your users to initiate new direct messages with Instagram followers or accounts directly from your platform. Whether it’s for support, or campaign follow-ups, this feature unlocks proactive communication workflows, at scale and without switching tools.
Manage Multiple Instagram Accounts Seamlessly
Managing conversations across several Instagram accounts is simple with our unified API. Users can connect multiple accounts and centralize all their messages in one place, without switching between profiles.
> Accessible soon
> Accessible soon
Manage Users’ Instagram Messages with a Shared Inbox
Let your team members manage users’ Instagram messages on their behalf, directly from a shared inbox inside your app.
With Unipile’s API, you can:
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Connect and manage multiple Instagram accounts across users
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Send and reply to DMs on behalf of each selected user
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Share and assign incoming messages within a team through a shared inbox
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Keep full visibility and control, ensuring secure collaboration
Whether you’re building a sales team dashboard or a recruiter assistant, Unipile makes delegated account messaging efficient, collaborative, and secure.
Manage Users’ Instagram Messages with a Shared Inbox
Let your team members manage users’ Instagram messages on their behalf, directly from a shared inbox inside your app.
With Unipile’s API, you can:
-
Connect and manage multiple Instagram accounts across users
-
Send and reply to DMs on behalf of each selected user
-
Share and assign incoming messages within a team through a shared inbox
-
Keep full visibility and control, ensuring secure collaboration
Whether you’re building a sales team dashboard or a recruiter assistant, Unipile makes delegated account messaging efficient, collaborative, and secure.
> Accessible soon
Instagram AI Features for your App
Instagram Features
Account connection
Hosted Auth: White label to connect your end users
Custom auth: connect user with credentials, cookies, your chrome extension
Messages
Send & Reply Messages
List Messages, Chats & Attendees
Sync History
List Reactions
Read Receipts
Send Files attachments
Receive Files attachments
Webhooks
Account status
New Message
New Reaction / Read / Event
Watch: How to Connect and Use the Instagram API with Your Product
This video shows you how to connect an Instagram account, synchronize user DMs, and integrate conversations directly into your product with Unipile.
Seamless Engagement with Messenger and Instagram APIs
In the contemporary digital landscape, thriving businesses hinge on the effectiveness of their communication and engagement strategies to forge connections with their target audience. Messenger and Instagram, both under the umbrella of Facebook, have risen as potent platforms for cultivating these essential connections. While each serves a distinct purpose, their shared core strength lies in their capacity to nurture meaningful interactions.
> Accessible soon
Seamless Connection with Messenger API
The Messenger API empowers businesses to seamlessly incorporate Facebook Messenger’s messaging capabilities into their applications, websites, or CRM systems. This integration facilitates real-time conversations with customers, offering personalized support and boosting engagement. It enables businesses to meet their customers where they are, responding promptly to inquiries, and ultimately elevating customer satisfaction and fostering loyalty
Instagram API Messaging: Connect and Convert
Instagram’s messaging API provides an efficient way for businesses to engage with customers, making it easy to respond to interactions on Instagram messages. It enables real-time conversations, quick responses to inquiries, and effective customer support, all within the popular Instagram platform. This API is a valuable tool for enhancing customer interactions.
Connect API with the Biggest Social Media Messaging
Messenger and Instagram serve different aspects of communication, yet they complement each other seamlessly. Customers often switch between messaging and visual platforms when interacting with brands. The ability to integrate Messenger and Instagram API means businesses can provide a holistic customer experience. Start conversations on Messenger, transition to Instagram for visual inspiration, and return to Messenger for inquiries—all within the same ecosystem.
Start Creating Your Feature Today
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Integrate Instagram in 2 API Requests
Connect to Unipile Dashboard
Start by linking user accounts from your admin space:
– Create your app in the Unipile Dashboard
– Generate your API key
– Let your users authenticate (Gmail, Outlook, LinkedIn, WhatsApp, etc.)
– Accounts will appear in your dashboard in real-time with status tracking
Secure OAuth or credential-based login
Supports multiple providers per user
Boosting Conversions: Leveraging the Instagram API and Beyond
Exploring Email and Calendar APIs
In addition to Messaging APIs, we offer powerful Email and Calendar APIs.
All our APIs are designed for conventional usage, and we have implemented limitations to prevent spam, bot activity, or mass messaging.
We prioritize a secure and respectful user experience.
A Community of 2000+ Companies Innovating with Unipile.
Proven Reliability and Tangible Results for Your Users
From startups to enterprise leaders, our clients span diverse industries, including ATS, CRM, Outreach, and iPaaS, leveraging Unipile to streamline their workflows and enhance productivity.
Streamline operations by using one API for all major communication channels.
Achieve live integration quickly, cutting down setup time to just two days.
Save significant resources with a 30% reduction in maintenance efforts.
Built-In Security and Compliance
SOC 2 Certification in Progress
We are on track to achieve SOC 2 certification, reinforcing trust with robust security standards tailored to your needs.
GDPR Compliant
Ensure your users’ data is secure and compliant with leading industry certifications.
99.9% Uptime Guarantee
Experience reliable performance to keep workflows seamless and uninterrupted.
Save Development Time
Focus on building innovative products while we take care of your platform's security.
Global Reach with Reliable Security
Unipile supports businesses worldwide with seamless integration and reliable performance, providing a secure foundation for all your operations.
FAQs
Is Unipile’s Instagram API DMA compliant?
Yes. Our API is designed in line with the Digital Markets Act (DMA). We only enable messaging interoperability and do not store or scrape user profiles. Please note that Unipile is not a Meta Partner, and our solution focuses exclusively on messaging use cases.
Do I need to follow Meta’s Terms of Service when using Unipile?
Absolutely. Clients are required to respect Meta’s TOS at all times. This means acting responsibly, avoiding spam or unauthorized automation, and using the API only for legitimate messaging scenarios such as customer support or user interactions.
What is the Unipile Instagram API?
The Unipile Instagram API is a powerful tool that enables developers to programmatically interact with Instagram’s data and features, facilitating various functionalities for businesses, including the ability to retrieve messages and reactions.
How can I integrate the Instagram API into my application?
You can integrate the Instagram API by following the SDK. It provides detailed instructions on setting up the integration.
What types of interactions can I manage with the Unipile Instagram API?
With the Unipile Instagram API, you can efficiently manage interactions such as responding to comments, messages, and customer inquiries across multiple Instagram accounts.
Can I send media files through Instagram API?
Yes, you can send text, images, audio, and video messages, as well as documents via the API.
Is access to the Unipile Instagram API free?
Yes, there is a free introductory offer for the Instagram API, allowing you to explore its features before upgrading to the Enterprise plan for more advanced capabilities. No credit card is required for the free trial.
Can I integrate Unipile Instagram API with my existing CRM?
Absolutely. The API is designed to be flexible and can be integrated into your existing CRM or other business software.
What precautions should be taken to avoid violating Instagram's rules related to message volumes, while maintaining authentic interaction with users?
It’s important to note that adherence to the terms of use of the providers is essential. Violations can result in the suspension or banning of your account. We recommend implementing usage limitations on your end to prevent the sending of an excessive number of messages by your users.
How can I contact the team for an integration ?
Tell us about your project here.We look forward to discussing how Unipile can support your communication needs!
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