WhatsApp API: User Chat Integration for Business Growth
Centralize your users’ WhatsApp conversations, group chats, and contacts directly in your App. With our API, help them keep every interaction in one place for better control and collaboration.
Test the API for free
DMA
Our solution is built in line with the Digital Markets Act (DMA). User profiles are never stored or scraped, and our API focuses exclusively on enabling messaging interoperability. Clients are expected to comply with the terms of each provider.
Drive Engagement and ROI with WhatsApp API Integration
Enhancing Personal Communication: WhatsApp API’s Role in Individual Messaging
Boost Your Business with Our Innovative WhatsApp API Integration Features
Adopt WhatsApp API to create a user-centric communication environment in your software, elevating customer satisfaction and retention. We support both the standard WhatsApp app and the WhatsApp Business app (the mobile versions used by individuals and small businesses). The official WhatsApp Business API provided by Meta is not supported yet.
WhatApp Features
WhatsApp API integration is easy for software editors, whether you’re building a CRM, ATS, or Outreach tool. No Business API restrictions. No Meta onboarding nightmare. Just real-time sync of chats, groups, and contacts from personal WhatsApp accounts.
Account Connection
Hosted Auth: White label to connect your end users
Custom auth: connect user with credentials, cookies, your chrome extension
Messages
Send & Reply Messages
List Messages, Chats & Attendees
Sync History
List Reactions
Read Receipts
Attachments
Send Files attachments
Receive Files attachments
Webhooks
Account status
New Message
New Reaction / Read / Event
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WhatsApp API: Integrate in 2 API Requests
Connect to Unipile Dashboard
Start by linking user accounts from your admin space:
– Create your app in the Unipile Dashboard
– Generate your API key
– Let your users authenticate (Gmail, Outlook, LinkedIn, WhatsApp, etc.)
– Accounts will appear in your dashboard in real-time with status tracking
Secure OAuth or credential-based login
Supports multiple providers per user
Diverse Messaging APIs: Unlocking New Dimensions in Business Communication
Exploring Email and Calendar APIs
In addition to Messaging APIs, we offer powerful Email and Calendar APIs.
All our APIs are designed for conventional usage, and we have implemented limitations to prevent spam, bot activity, or mass messaging.
We prioritize a secure and respectful user experience.
A Community of 2000+ Companies Innovating with Unipile.
Proven Reliability and Tangible Results for Your Users
From startups to enterprise leaders, our clients span diverse industries, including ATS, CRM, Outreach, and iPaaS, leveraging Unipile to streamline their workflows and enhance productivity.
Streamline operations by using one API for all major communication channels.
Achieve live integration quickly, cutting down setup time to just two days.
Save significant resources with a 30% reduction in maintenance efforts.
Built-In Security and Compliance
SOC 2 Certification in Progress
We are on track to achieve SOC 2 certification, reinforcing trust with robust security standards tailored to your needs.
GDPR Compliant
Ensure your users’ data is secure and compliant with leading industry certifications.
99.9% Uptime Guarantee
Experience reliable performance to keep workflows seamless and uninterrupted.
Save Development Time
Focus on building innovative products while we take care of your platform's security.
Global Reach with Reliable Security
Unipile supports businesses worldwide with seamless integration and reliable performance, providing a secure foundation for all your operations.
FAQs
What is WhatsApp API?
The WhatsApp API allows businesses to integrate WhatsApp messaging into their own software or CRM systems. This enables automated, two-way communication on a platform used by over 2 billion people worldwide.
Is Unipile’s WhatsApp API DMA compliant?
Yes. Our API is designed in line with the Digital Markets Act (DMA). We enable interoperability for messaging only and do not store or scrape user profiles. Please note that Unipile is not a Meta Partner, and our solution focuses exclusively on messaging use cases.
Do I need to follow Meta’s Terms of Service when using Unipile’s WhatsApp API?
Absolutely. Clients must always respect Meta’s TOS. This means acting responsibly, avoiding spam or bulk unauthorized automation, and using the API strictly for legitimate messaging scenarios such as customer support, notifications, or direct user interactions.
Do you support WhatsApp Business?
Yes, our integration supports both the regular WhatsApp app and WhatsApp Business (the separate app available on mobile devices). However, please note that we do not support the official WhatsApp Business API at this time.
What type of WhatsApp account can I connect with the API?
You can connect an unlimited number of personal WhatsApp account with the API. This allows for the integration of the account’s messaging capabilities into various applications and services, enabling personalized communication features.
Can I send media files through WhatsApp API?
Yes, you can send text, images, audio, and video messages, as well as documents via the API.
How many messages can I send at once?
The API is designed for high throughput, so you can send bulk messages. However, you should adhere to WhatsApp’s usage policies to avoid any limitations.
Do my customers need to use WhatsApp Business to receive messages?
No, your customers can receive messages on their regular WhatsApp application. They do not need to download anything extra.
Is there a Messaging API for LinkedIn?
Yes, you can integrate the LinkedIn API into your systems to manage and track messages and interactions on the platform. Visit our page for LinkedIn API
Can I integrate WhatsApp API with my existing CRM?
Absolutely. The API is designed to be flexible and can be integrated into your existing CRM or other business software.
What are the best practices for managing message volumes sent via WhatsApp API to remain compliant with the terms of use?
It’s important to note that adherence to the terms of use of the providers is essential. Violations can result in the suspension or banning of your account. We recommend implementing usage limitations on your end to prevent the sending of an excessive number of messages by your users.
How can I contact the team for an integration ?
Tell us about your project here.We look forward to discussing how Unipile can support your communication needs! Feel free to access our API documentation here.
How does Unipile's WhatsApp API handle data security and user privacy?
Regarding data privacy and compliance when using the Unipile WhatsApp API, it’s essential to consult Unipile’s Privacy Policy. This policy outlines how Unipile handles data in accordance with legal requirements, ensuring users’ information is managed responsibly and securely.
Can Unipile's WhatsApp API integration support global messaging, including handling different languages and time zones?
Given WhatsApp’s global usage, it’s plausible that Unipile’s API supports multilingual messaging and different time zones, but this should be verified for specific functionalities.
Are there any specific industries or business sizes that benefit most from integrating Unipile's WhatsApp API?
Unipile’s solutions facilitate improved business processes, including recruitment efficiency, enhanced customer relationship management, and effective outreach strategies, by integrating with existing systems and leveraging targeted communication tools. For detailed insights into these applications, please visit their use case :
– ATS Publisher
– CRM Publisher
– Outreach
How does Unipile support businesses in adhering to WhatsApp's messaging policies and guidelines to prevent misuse or spam?
Unipile serves as a bridge, stressing the need to comply with WhatsApp’s terms and conditions for lawful use. Users of Unipile’s WhatsApp API should become familiar with and adhere to WhatsApp’s service terms. This practice ensures the respectful and compliant use of WhatsApp’s services via Unipile’s platform.
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